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FAQ's

Q. Can I pay by card?

A. Yes! We have a card machine.

 

Q. Do I need to leave a deposit?

A. Not a deposit but one person from the group will need to leave one of the following items: your own personal ID, car keys or a payment card.  You will be given a coloured rubber band and your item/s will also be given the same colour band and then locked in a lock box safe waiting for your return.  

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Q. Do I need to make a booking?

A. For large groups,  please call in advance. Alternatively just ‘pitch up’ and we will sort a boat out for you as quickly as possible usually without delay. On occasions the weather conditions may not be quite right or we may be particularly busy in which case there may be a short delay or we may ask you to return at a particular time. 

 

Q. Where can I go?

A. You can go up stream, which will take you under the town bridge and follow it for about another 2 miles of stunning river voyaging.

In the safety briefing you will be shown on a map that there are points that are out of bounds e.g. the weir 2 miles up river.  You will be instructed that you can not pass under the road bridge before the weir.  Also, currently on the Embankment down steam they are doing maintenance and or construction work to the dual carriageway bridge, so for the time being this will be out of bounds as well.

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Q. When are you open?

A. 7 days a week – weather and river current permitting from April – October 9am – until late afternoon, normally around 6pm.  Some boats are available all year round on request.

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Q. What about parking?

A. Unfortunately, there is no one site parking but Peterborough City Centre has a large selection of Pay and Display Car Parks all within a few minutes walk.  Sorry for any inconvenience this may cause.

 

Q. Toilets?

A. Unfortunately, we will not have any toilets on site. Although, if you are truly desperate there are toilets in the theatre 50m away.  Please ask permission before use.

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Q. How accessible are you?

A. We are easy to find and have complete free and easy access for all able and disabled people.  Please mind your footing on The Embankment as the public foot path is a uneven in some places.

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Peterborough Boat hire Ltd © 2020.

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